Terms & Conditions — q7789 Platform Rules

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and the operator of the q7789 platform ("q7789", "we", "us", "our") governing your access to and use of the website located at https://q7789.cam, its subdomains, mobile interfaces, and all associated services (collectively, the "Platform").

By accessing the Platform, completing the registration process, depositing funds, or placing a bet, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must immediately cease using the Platform.

These Terms should be read together with our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated herein by reference.

For the purposes of these Terms, the following definitions apply unless the context requires otherwise:

To register and maintain an Account on q7789, you must satisfy all of the following eligibility criteria at all times:

• You are at least 18 years of age, or the higher minimum age required by the operator's licensing jurisdiction or your local law, whichever is greater.
• You are registering as an individual acting on your own behalf and not on behalf of any third party.
• You are not a resident of, or accessing the Platform from, any jurisdiction where online gambling is explicitly prohibited by law and where such prohibition is directly applicable to your access.
• You have not previously had an Account suspended or terminated by q7789 for a breach of these Terms.
• You are not a current or former employee, contractor, director, or officer of q7789 or any of its affiliated entities, nor a close family member of such persons.
• You have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• You are acting in good faith and are not attempting to exploit software errors, bonus structures, or payment systems for fraudulent gain.

Each individual may hold only one Account on the Platform. The creation of duplicate, multiple, or linked Accounts is strictly prohibited and will result in suspension of all associated Accounts and forfeiture of any balances held therein.

During registration, you are required to provide accurate, complete, and up-to-date personal information. You are responsible for maintaining the accuracy of this information throughout the duration of your Account. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.

• Your registered name must exactly match the name on your payment method(s) and KYC documents.
• You are solely responsible for maintaining the confidentiality of your login credentials. q7789 is not liable for any loss arising from unauthorised access resulting from your failure to secure your credentials.
• You must notify q7789 immediately if you suspect unauthorised access to your Account.
• q7789 reserves the right to request identity documents (CNIC, passport, proof of address, source of funds) at any point. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension.
• Verified KYC status is a prerequisite for processing withdrawal requests.

The Platform operates a PKR-native wallet. All account balances, wagers, winnings, and bonus calculations are denominated in Pakistani Rupees unless otherwise explicitly stated for specific payment methods or currency options.

• Minimum deposit and minimum withdrawal thresholds apply and are displayed in the live cashier at the time of transaction.
• Deposits are subject to verification by q7789's payment processing and fraud prevention systems. q7789 reserves the right to decline, hold, or reverse any deposit that triggers a fraud alert.
• Withdrawals will not be processed until KYC verification is completed in full.
• Active bonus wagering requirements must be satisfied in full before a withdrawal request can be approved.
• Withdrawal methods may differ from deposit methods. You may be required to withdraw via the same method used to deposit, up to the amount originally deposited.
• q7789 does not guarantee specific withdrawal processing timeframes. Processing times depend on the selected method, KYC status, and the operator's review queue.
• q7789 reserves the right to impose maximum withdrawal limits at any time, subject to applicable operator policies.

All bonuses, free spins, cashback offers, and promotional incentives offered on the q7789 Platform are subject to the specific terms and conditions published with each offer. The following general bonus terms apply to all promotions unless expressly stated otherwise in the applicable offer T&Cs:

• Wagering Requirements: All bonuses are subject to a wagering (rollover) requirement that must be met in full before any winnings derived from bonus funds become withdrawable. The applicable multiplier is stated in each offer. As an illustrative example, a PKR 5,000 bonus with a 30× rollover requires PKR 1,50,000 in qualifying wagers.
• Maximum Bet During Bonus: While a bonus wagering requirement is active, you may not place a single bet exceeding the maximum bet limit stated in the applicable offer — commonly PKR 1,000 per round. Violating this condition may result in bonus cancellation and forfeiture of associated winnings.
• Game Contribution Rates: Not all games contribute equally to wagering requirements. Slot games may contribute at a rate of 100%, while live casino games, table games, and sports bets may contribute at reduced rates. Check the bonus-specific T&Cs for a full game contribution table.
• Bonus Expiry: All bonuses expire within the period stated in the applicable offer, measured from the date of activation. Unmet wagering requirements at expiry will result in forfeiture of the bonus and associated winnings.
• Maximum Cash-out: Some bonuses impose a cap on winnings that may be withdrawn from a given promotional offer. This limit is stated in each offer's specific T&Cs.
• Bonus Abuse: q7789 reserves the right to void bonuses and associated winnings, and to close Accounts, if a Player is found to have engaged in bonus abuse, including but not limited to: creating multiple Accounts to claim promotions, employing strategies designed to exploit bonus terms, or providing false information to qualify for offers.
• Minimum Qualifying Deposit: Most deposit-match bonuses require a minimum qualifying deposit, which will be stated in the applicable offer. As an illustrative example, a minimum deposit of PKR 1,000 may be required to activate a welcome offer.

The following general rules govern all betting and gaming activity conducted on the q7789 Platform:

• All bets are placed at the Player's sole risk and discretion. Once a bet is accepted and confirmed by the system, it is binding and may not be cancelled or amended except in circumstances specified by individual game or sport rules.
• q7789 reserves the right to void any bet placed on an event affected by confirmed or suspected match-fixing, corruption, or any irregular market movements.
• In the event of a technical error or system fault that results in an incorrect payout or odds display, q7789 reserves the right to void the affected bet and return the staked amount. Winnings paid in error may be reclaimed from the Player's Account balance.
• Maximum stake and maximum payout limits apply per event and per bet type. These limits are displayed at the point of bet placement.
• Odds and game outcomes presented on the Platform are for entertainment and wagering purposes. Historical odds shown elsewhere on the Platform (including in illustrative examples) are not indicative of future performance or guaranteed returns.
• All casino game outcomes are determined by certified random number generation (RNG) systems. RTP figures displayed in individual game information panels reflect verified long-term averages and do not guarantee results for individual play sessions.

The following conduct is strictly prohibited on the q7789 Platform. Violation of any of the following provisions may result in immediate Account suspension, permanent Account termination, forfeiture of all balances and pending withdrawals, and where applicable, reporting to relevant law enforcement authorities:

• Registering more than one Account, whether under the same or different personal details.
• Providing false, fraudulent, stolen, or incomplete personal information during registration or verification.
• Using the Platform for money laundering, fraud, or any other financial crime.
• Using automated bots, scripts, crawlers, artificial intelligence tools, or any other automated mechanism to interact with the Platform, place bets, or manipulate outcomes.
• Exploiting software errors, glitches, or undisclosed game vulnerabilities for financial gain. Any winnings derived from such exploitation are not valid and will be voided.
• Engaging in collusion with other Players to gain an unfair advantage on table games, poker, or any other competitive game format.
• Claiming bonuses in a manner designed to circumvent their intended purpose or qualifying conditions (bonus abuse).
• Allowing third parties to access your Account. Accounts are strictly personal and non-transferable.
• Attempting to interfere with the security, integrity, or operation of the Platform.

All content on the q7789 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and data compilations — is the exclusive property of q7789 or its licensors and is protected by applicable intellectual property laws.

No part of the Platform's content may be reproduced, distributed, transmitted, displayed, published, or broadcast in any form or by any means without the prior written consent of q7789. Any unauthorised use of Platform content will constitute an infringement of q7789's intellectual property rights and may give rise to legal action.

q7789 is committed to promoting responsible gambling. By using the Platform, you acknowledge and agree to the following:

• Gambling is entertainment and must not be treated as a source of income or a strategy for financial gain.
• You are solely responsible for monitoring and controlling your gambling activity. q7789 provides tools to assist you, but ultimate responsibility rests with the Player.
• You must not gamble when under the influence of alcohol or any substance that impairs judgment.
• You must use responsible gambling tools — including deposit limits, loss limits, session time limits, and self-exclusion — if you feel your gambling is becoming problematic.
• Self-exclusion requests will be actioned promptly upon contact with support. Once a self-exclusion is in place, q7789 will use reasonable technical measures to enforce it. Players must not attempt to circumvent self-exclusion by registering new accounts.
• The Platform is strictly 18+, or the higher minimum required by the operator's licensing jurisdiction. q7789 reserves the right to conduct age verification at any point.

For a full description of all available responsible gambling tools, please visit our dedicated Responsible Gambling page.

To the fullest extent permitted by applicable law, q7789, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses arising from or in connection with:

• Your use of or inability to use the Platform or its services.
• Gambling losses incurred as a result of using the Platform.
• Unauthorised access to or alteration of your Account, except where directly caused by q7789's proven negligence.
• Any technical errors, interruptions, delays, or inaccuracies in the Platform's operation.
• Reliance on any information, odds, or content published on the Platform.

Nothing in these Terms shall limit q7789's liability for fraud, death, or personal injury caused by its proven negligence, to the extent that applicable law prevents such limitation.

q7789 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material, we will endeavour to provide reasonable notice through the Platform or via registered email. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The current effective date and version number are displayed at the top of this page. If you disagree with any amendment, you must cease using the Platform immediately and may request Account closure via customer support.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the operator holds its gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved through good-faith negotiation shall be subject to the exclusive jurisdiction of the courts of that licensing jurisdiction.

If you have questions about these Terms, wish to raise a complaint, or need to request account-related actions such as self-exclusion or account closure, please contact q7789 customer support through the following channel:

q7789 serves players across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar. Our support team aims to respond to all formal queries within a reasonable timeframe. For urgent responsible gambling requests including self-exclusion, please state "SELF-EXCLUSION REQUEST" clearly in your message subject line.